Terms of service and software license

Version: 11 September 2026.

These terms govern Bondry Web, direct purchases of Bondry software and related license, update and support services. The supplier is Bondry, based in Brazil (“Bondry”, “we” or “us”). “You” means the purchaser or the organization you are authorized to represent. Keep a copy of these terms and your order confirmation.

The Refund policy forms part of the purchase terms. The Privacy policy explains personal data processing; accepting these terms is not blanket consent to that processing. Mandatory law and any express written agreement with you prevail over conflicting provisions here.

1. Eligibility, accounts and orders

You must have legal capacity to contract and authority to bind any organization you represent. Provide accurate account and billing information, protect your credentials and notify us promptly of unauthorized access. You are responsible for access you authorize, but are not automatically responsible for activity caused by our own security failure.

The description and requirements displayed when you order define the purchase. Roadmap entries and future integrations are not commitments unless expressly included. Prices are in US dollars; applicable taxes and the total payable are shown before payment. Your bank may apply currency conversion charges. Purchases and update extensions are one-time payments, not automatically renewing subscriptions.

Stripe processes direct payments through hosted checkout. Delivery follows payment confirmation and consists of access to the purchased license and available downloads in your account. A return page alone is not proof of license issuance. Contact us if payment succeeds but access is missing. We may investigate suspected fraud; an order we cannot lawfully fulfill will be cancelled and the amount collected returned.

2. License scope

Subject to payment and these terms, you receive a non-exclusive license to use the purchased product for an indefinite period on one production domain at a time, for your own commercial or noncommercial community. Local development and permitted development, test and staging hosts do not authorize additional independent production sites.

The license belongs to the purchasing account. You may move its production domain through the account area, up to three changes in any rolling 30-day period. Each paid module requires its own license and a valid core license on the same production domain. A branding removal add-on applies only to the designated core license.

You may modify the source for your licensed installation and develop your own themes and modules. Contractors may access it solely to work on your behalf, under confidentiality and use restrictions consistent with these terms; they receive no independent license. Reasonable backup and disaster-recovery copies are permitted but must not run as additional production installations.

3. Intellectual property and restrictions

The software is licensed, not sold. Bondry and its licensors retain ownership of the original code, documentation, visual assets and trademarks. You retain ownership of your content and independently created contributions. Modification does not transfer ownership of underlying Bondry code. Your purchase does not authorize us to advertise with your name, logo or community content.

Except where mandatory law or a component's own license permits it, you may not redistribute, publish, sell, sublicense or supply Bondry source or packages to others; share credentials to enable unlicensed use; or circumvent licensing, signature or update authorization controls. Preserve copyright and license notices. “Powered by Bondry” must remain unless the relevant branding removal entitlement is active.

Third-party and open-source licenses prevail for their components. These terms preserve statutory rights concerning interoperability, lawful examination, security research and other exceptions that cannot be restricted. Independently developed extensions may be distributed provided they contain no proprietary Bondry material unless separately authorized. No trademark license or endorsement is implied.

4. Perpetual use, updates and online services

Direct core and module purchases include 365 days of updates. An extension adds 365 days from the later of the current window's end or the extension date. Expiry does not terminate the right to use versions lawfully obtained. Releases published within the paid window remain eligible for download; later releases require an extension. The hosted Designer library requires an eligible core or Designer license with an open update window.

“Perpetual” describes the software license, not perpetual hosting, new features or uninterrupted online services. Activation, validation, downloads and the library require connectivity and valid credentials. Keep installation packages and backups. If an online service must be discontinued, we will give reasonable advance notice where practicable and address prepaid obligations and mandatory remedies. Discontinuation does not allow cancellation of paid entitlements without consequence.

The commercial update window does not restrict corrective or security updates, conformity guarantees or remedies that applicable law requires us to provide without additional charge.

5. Your installation and third parties

Bondry is self-hosted. Unless separately agreed, you manage hosting, configuration, backups, administrator access, lawful content moderation and your community's personal data. Obtain the necessary rights to your content and extensions. Do not use our services to distribute malware, access systems without authorization, violate others' rights or materially disrupt the license service.

We do not operate your community or receive its database through routine license checks. Services you select, including hosting, gateways and plugins, have separate terms and fees unless expressly included. Test customizations and updates before production deployment. These responsibilities do not excuse defects or obligations for which we are legally responsible.

6. Support

Use support tickets or the contact form. Included technical support for licensed products with an open update window is provided on a reasonable-efforts basis, primarily in English, unless your order states otherwise. It covers the product as supplied, not custom development, server administration or third-party code. No resolution time or service-level agreement is guaranteed unless agreed in writing. The commercial support window does not shorten any technical-assistance period required by law.

Billing, privacy, security reports and statutory defect claims remain available after the commercial support window expires. Send minimal, redacted diagnostics, not passwords, private keys, full card details or unnecessary member data. Access to a live installation requires a separate, specific arrangement.

7. Suspension and termination

Fraud, unlawful use, material breach or payment reversal can lead to suspension or revocation of affected entitlements. Where feasible, we will explain the reason and allow a reasonable opportunity to correct a remediable breach. An active security risk, fraud, payment dispute or legal obligation may require immediate restrictions. Measures should be proportionate to the affected purchase or service.

Payment events can trigger automatic restrictions. A genuine complaint, refund request or lawful chargeback is not itself a breach. You may request human review through the contact form. Erroneous restrictions, or entitlements affected by a dispute resolved in your favor, will be corrected as appropriate.

After valid termination or a full software-license refund, permission to use that license ends: stop using and remove its copies, except records required by law. Refunding only an extension or add-on reverses that entitlement, not an independently paid core license. We do not remotely delete community content. Technical continued operation does not authorize use of revoked software. Accrued rights and provisions concerning ownership, payments, privacy and disputes survive as applicable.

8. Warranties and liability

We supply the product described in your order and remain responsible for mandatory warranties and guarantees. We do not promise error-free software, immunity to every attack or compatibility with every future environment. Except for express commitments and mandatory law, software and services are provided “as is” and “as available”.

For business purchases only, to the extent permitted by law, we exclude indirect or consequential loss, lost profit and lost business opportunity. Our aggregate contractual liability for the affected product or service is limited to the amount paid for that product or service under the order giving rise to the claim.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or liability that law does not allow us to limit. They do not restrict mandatory consumer remedies, data protection rights or a refund legally due. Software capable of commercial use does not by itself make a consumer purchase a business purchase.

9. Claims involving your use

For business customers only, to the extent permitted by law, you will reimburse reasonable damages and defense costs finally awarded or agreed in a settlement you approve for third-party claims directly caused by your unlawful content, unauthorized distribution of our software or deliberate misuse. This excludes our own breach, negligence or infringement in the product as supplied. We must notify you promptly, allow reasonable participation in the defense and mitigate loss. No settlement may impose an admission or obligation on you without your consent.

10. Marketplaces

Envato and other authorized marketplace purchases also follow the license, payment, support and refund rules disclosed there. The marketplace license governs software rights granted through that channel; these terms govern our account and license services where compatible. Direct-purchase update and voluntary refund offers do not replace marketplace entitlements. Mandatory consumer rights remain unaffected.

11. Applicable law and disputes

These terms are governed by Brazilian law, without depriving consumers of mandatory protections under the law otherwise applicable, including that of their habitual residence where relevant. Competent courts are determined by applicable jurisdiction rules. These terms impose no exclusive foreign forum, mandatory arbitration or waiver of collective remedies. Contacting us to seek a resolution is not required before approaching a court, regulator or payment provider and does not shorten legal deadlines.

12. Changes, language and contact

The version accepted for a purchase governs that purchase. We will give at least 30 days' advance notice of material prospective changes by email or prominent account notice. Law or urgent security issues may require earlier changes, with notice as soon as practicable. We will not retroactively reduce paid license rights; changes requiring consent take effect only when validly accepted.

English is our drafting source, with Portuguese (Brazil), Spanish and French translations. A translation does not remove rights arising from the purchase language or mandatory law; consumer ambiguities are interpreted as the law requires. An unenforceable clause is severed only as necessary, preserving the remainder where legally possible. Non-enforcement on one occasion does not waive future enforcement.

Contract questions: contact form. Billing: billing@bondry.org. Personal data: privacy@bondry.org.